PRIVACY NOTICE
1 INTRODUCTION
1.1 The Iwori website located at www.iworibeauty.com (the “Website”) is owned and operated by Canway Proprietary Limited Registration Number: 1995/01650/07 (“Canway”).
1.2 This privacy notice (the “Privacy Notice”) applies to all persons using the Website. By accessing the Website, the person that accesses the Website (the “User”) accepts and agrees to this Privacy Notice and expressly consents to the use and disclosure of their personal information in accordance with the provisions of this Privacy Notice. If the User does not agree to the provisions of this Privacy Notice, the User may not access or use this Website.
1.3 Canway reserves the right to amend this Privacy Notice or add provisions to it at any time. By continuing to access and/or use this Website, the User agrees to the amended versions of the Website.
2 INFORMATION COLLECTED
2.1 Canway collects personal information in various instances, including when the User:
2.1.1 an enquiry; or
2.1.2 uses the Website.
2.2 If a User accesses the Website without giving Canway any personal information, Canway may still gather certain non-personal information, including information regarding the User’s Website activities.
2.3 If the User registers with the Website, Canway will collect and use the User’s personal information. This information may include, without limitation, the User’s name and contact details, financial information, transaction history and details of the User’s visits to the Website.
3 PURPOSE OF PERSONAL INFORMATION IS USED
3.1 The purposes for which Canway uses personal information includes, but is not limited to:
3.1.1 providing goods and services to the User;
3.1.2 facilitating the User’s transactions on the Website;
3.1.3 improving the products and services offered by Canway as well as the user experience when using the Website;
3.1.4 marketing, promote and advertise products and services to the User;
3.1.5 communicating with the User for Canway’s internal purposes; and
3.1.6 providing the User with or specialised advertising or promotional material based on the User’s preferences where such preferences have been shared on our website.
3.2 Without limiting the generality of the aforesaid, the Website uses analytics to monitor and analyse web traffic and User behaviour on the Website.
4 RETENTION OF INFORMATION
4.1 Canway will process the personal information collected from the User at its operating offices and in any other place where the parties involved in processing are located.
4.2 The User’s personal information will be processed and stored for as long as required for the purpose it has been collected for pursuant to the provisions of this Privacy Notice and as long as required by applicable law.
4.3 Personal information collected for purposes related to the performance of a contract between Canway and the User will be retained until such contract has been performed. Personal information collected for the purpose of Canway’s legitimate interests will be retained as long as needed to fulfil such purposes.
4.4 Canway may retain personal information for a longer period in instances where the User has given consent to such processing, and where such consent has not been withdrawn. Canway may also be required to retain personal information for a longer period when required to do so in the performance of a legal obligation, in accordance with tax or accounting requirements or upon the order of a court order.
4.5 Once the retention period expires, personal information will be deleted.
5 DISCLOSURE OF PERSONAL INFORMATION
Canway may release the User’s personal information or disclose it to third parties in certain circumstances, including, but not limited to the following:
5.1 if required or authorized to do so by law or a court order;
5.2 in order for it to enforce its rights; and
5.3 in order for it to provide goods or services.
6 SECURITY
6.1 For purposes relating to the Website, Canway uses systems that are sufficiently secure with reference to accepted technological standards at the time of transactions.
6.2 Canway will secure the integrity and confidentiality of Users’ personal information in its possession and under its control by taking appropriate, reasonable technical and organisational measures to prevent: (i) loss of, damage to or unauthorised destruction of personal information; and (ii) unlawful access to or processing of personal information.
6.3 Canway routinely reviews its operations to ensure that personal information remains adequately protected.
7 MARKETING AND PROMOTIONAL MATERIAL
7.1 Canway may from time to time send marketing and promotional material to the User. By registering on the Website the User consents to Canway sending such material to the User.
7.2 The User may unsubscribe from receiving further marketing and promotional material. If the User wishes to do so, the User can follow the “unsubscribe” link in the material or send an email to Canway at the following email address info@iworibeauty.com.
8 TRANSFER OF PERSONAL INFORMATION
8.1 Personal information collected by Canway may be transferred to third party partners and businesses, including online payment providers. In such cases, Canway will take reasonable steps to ensure that such persons have appropriate privacy measures in place.
8.2 Personal information collected by Canway may be transferred to persons in other countries. The User consents to such transfer. Canway will take reasonable steps to ensure that such persons have appropriate privacy measures in place.
9 COOKIES
9.1 The Website makes use of cookies to collect data. A cookie is a small piece of data that is stored on the user’s electronic device (computer, mobile phone, tablet etc) by a website’s server. It allows a website to keep track of the user’s browsing activities, remember information such as their product preferences and items in the User’s shopping basket.
9.2 A User may disable or decline cookies. However, if this is done, the User may not be able to use the Website properly and certain aspects of the Website may not function.
9.3 Canway uses cookies to personalise content and ads, to provide social media features and to track traffic on the site. We also share information about your use of our website with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services. By continuing to use this website, you consent to our cookies.
10 DATA PROTECTION RIGHTS
10.1 The User may exercise certain rights regarding personal information processed by Canway. In particular, subject to applicable law, the User has the right to do the following:
10.1.1 the right to access personal information by requesting a copy of their personal information (which service may be subject to a small fee);
10.1.2 the right to rectify personal information by requesting that any inaccurate information is corrected or that any incomplete information is supplemented;
10.1.3 the right to erase personal information;
10.1.4 the right to restrict the processing of personal information;
10.1.5 the right to object to the processing of personal information;
10.1.6 the right to object how we use your personal information for direct marketing purposes; and
10.1.7 the right to lodge a complaint with a competent supervisory authority.
10.2 In some instances, the User may withdraw consent for processing. This withdrawal will have no effect on any lawful processing of personal information preceding such withdrawal.
10.3 If the User wishes to exercise any of these rights, they can contact Canway’s information officer using the details below. Canway may charge a fee for accessing, amending or deleting your personal information. The User will be advised of this fee in advance, if applicable.
Contact details
Canway Proprietary Limited
Telephone number:031 566 5424
E-mail address: info@canway.co.za